Current Employer: casinobonustips.com
Current Position: Casino Reviewer / Co-Editor
Working Since: 2016
Headline
As a Casino Manager, Enthusiastically supports, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring customer service standards are followed by all team members and addresses issues as they arise.
Skills: Customer Service Management, Creative Skills, Team Work.
Previous Employment: Cesar Palace Casino
Description
Provided training for new employees, evaluation of employee performance, as well as recommendations to other departments for promotions and transfers.
Conducted investigations into the resolution of variances to ensure compliance with property policies and employee integrity levels.
Maintained current knowledge of local jurisdiction gaming laws and attendant regulations, as well as property internal controls.
Acted as a role model for team members and foster teamwork, morale, motivation, and Initiates and maintains open communication with subordinates, employees, management, and other departments.
Removed suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favour.
Anticipated and prepared the required materials for meetings.
Integrated and coordinated through other department managers and staff the functioning of the casino cash cage, slot department, marine department, food, and beverage department, as well as liaison with the other auxiliary departments.
Education: Savannah College of Art and Design Bachelor of Arts (BA)
About me
Over the past 12 years, I have worked with many amazing clients and have focused on the online casino industry. I have managed a CMS daily, created news releases, written endless reviews and player tips and so on. I would like to continue writing within this niche, but would also be willing to branch out and cover other topics. In the past, I have worked on projects relating to investing, estate planning, travel, senior care, pets, hobbies and management.